All P2P software has to be uninstalled or at least fully disabled before proceeding!įailure to follow these guidelines will result with closing your topic and withdrawning any assistance. We don't provide any help for P2P, except for their removal. The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares. If you are aware that there is this kind of stuff on your machine, remove it before proceeding! That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me! If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.Companies are making revenue via computers, so it is good thing to pay someone to repair it. I volunteer to help you, so please, do not ask for help for your company/business PC.If for some reason you cannot completely follow one instruction, inform me about that. Always execute my instructions in given order.There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Do not paste the logs in your posts, attachments make my work easier.Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.Note that we may live in totally different time zones, what may cause some delays between answers. Keep in mind that private life gets in the way too. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Limit your internet access to posting here, some infections just wait to steal typed-in passwords.Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable. We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this.They call me TwinHeadedEagle around here, and I'll try to help your with your issue.īefore we start please read and note the following:

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